Terms & Conditions

Welcome to Benlook.
These Terms & Conditions apply to all visitors, customers, and users of our website. By accessing or purchasing from Benlook, you agree to follow the rules and policies mentioned below.

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1. General Information

• Benlook is an online store offering clothing and accessories.

• By using our website, you agree to comply with these Terms & Conditions.

• We may update these terms anytime, and the latest version will always be available on our website.

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2. Products & Pricing

• All product prices are listed clearly on our website.

• Prices may change at any time without prior notice.

• We try our best to display accurate product images, but slight color differences may occur due to screen settings.

• Benlook reserves the right to modify or discontinue products without notice.

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3. Orders & Payments

• When you place an order, you agree to provide correct and complete information.

• We accept online payments and Cash on Delivery (COD) where applicable.

• Orders may be cancelled if the payment is incomplete or suspicious.

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4. Shipping & Delivery

• Delivery timelines depend on your location.

• Once the product is shipped, tracking details will be provided.

• Benlook is not responsible for delays caused by courier partners, weather, or natural events.

(You can also request a separate detailed Shipping Policy.)

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5. Returns, Refunds & Exchanges

Our return and refund rules follow our official Refund Policy, which includes:

• 48-hour return/refund request window

• Eligibility rules

• Refund process

• Exchange conditions

By purchasing, you agree to follow these policies.

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6. User Responsibilities

By using our website, you agree:

• Not to misuse the website

• Not to harm or disrupt website services

• Not to use the site for any illegal activity

• To provide correct personal information

Any suspicious or harmful activity may lead to account termination or order cancellation.

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7. Intellectual Property Rights

• All content on Benlook—including images, logos, designs, text, and product descriptions—is owned by Benlook.

• Copying, reusing, or distributing our content without permission is strictly prohibited.

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8. Limitation of Liability

Benlook will not be responsible for:

• Damage caused by incorrect use of products

• Delay in delivery due to courier or external issues

• Losses due to technical errors, website downtime, or third-party failures

Your use of the site is at your own risk.

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9. Privacy & Data Protection

Your data is protected under our official Privacy Policy.
By using our website, you agree to the collection and use of information as described in the Privacy Policy.

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10. Order Cancellation by Benlook

We may cancel an order if:

• The product is out of stock

• There is a pricing or listing error

• The order appears fraudulent

• Customer information is incomplete

In such cases, the customer will be notified and refunded (if applicable).

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11. Contact Information

For any queries regarding these Terms & Conditions:

Benlook
Owner: Majibul Malllkk
Email:support@benlook.com
Phone: 01169272618
Address: AUSNARA BELLA,
Indus Bank, West Bengal
Bankura, West Bengal – 722205
India